Book Synopsis
Our communication skills are, arguably, the number one indicators of our capacity to live happy and productive lives, and the effect of this ability is not confined to our interactions with others but also to our own interpersonal relations.
Our number one sources of happiness and pain are our relationships, and the basis of every relationship is a high level of quality communication. It impacts every aspect of our interactions in every activity in our lives. It is a fact that in business, an individual’s technical ability does not predict his or her level of success; his or her ability to relate to others and to influence them is a much more accurate predictor of success, and the number one tool for mastering relationships is communication.