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The High Performing PSAP: Best Practices for NG9-1-1 Recording and Quality Assurance

The High Performing PSAP: Best Practices for NG9-1-1 Recording and Quality Assurance cover image
The High Performing PSAP: Best Practices for NG9-1-1 Recording and Quality Assurance cover image The High Performing PSAP: Best Practices for NG9-1-1 Recording and Quality Assurance cover image The High Performing PSAP: Best Practices for NG9-1-1 Recording and Quality Assurance cover image
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by: Patrick Botz
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Publication Date: January 15, 2013
Book Size: 6" x 9"
Pages: 95
Binding: Perfect Bound
ISBN: 9781620303429
$19.95

Usually prints within 3 - 5 business days
Book Synopsis
Authored by public safety communications experts Dick Bucci and Patrick Botz, The High Performing PSAP will show you how to:

• Effectively handle Next Generation 9-1-1 communications
• Measure and improve employee quality and performance
• Improve the speed and accuracy of emergency response
• Do more with fewer resources by automating manual tasks
• Select and successfully implement the right technologies
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